24/7 UL Monitoring

Ensure your system provides continual, reliable protection and delivers a rapid emergency response.

Monitoring offers complete protection.
Once an alarm system has been installed, the next step is to ensure it is comprehensively securing your property by sending signals to a central station monitoring center. Professionally training monitoring specialists are standing by 24/7 to initiate the appropriate response, notifying designated contacts and the proper authorities in the event of an emergency.

Assurance your system is working for you as it should
Central station monitoring goes beyond just calling first responders when the alarm is activated. Monitoring centers also receive critical signals regarding the health of the system and alerts our Technicians of any potential tampering or communication issues the equipment may be encountering. 

Reduce false alarms
Another benefit of having a monitored alarm system is assistance with qualifying the real emergencies while filtering those that may have been unintended. Communications from the monitoring center provide site contacts the opportunity to confirm whether certain alarms are false to avoid an inadvertent dispatch which could possibly result in penalties and fines. 

How to determine you are being monitored by a quality central station
Experience and reliability can vary greatly among central station monitoring companies. Underwriters Laboratories (UL) is the globally recognized certification and compliance administrator who sets the standards for central station monitoring facilities to adhere to. These standards are updated regularly and require a monitoring center to make use of certain equipment, infrastructure, licensing, as well as training policies and procedures. Each year UL 

Chimera’s monitoring center is UL Listed and also maintains the prestigious “Five Diamond Certification”, which is awarded annually by The Monitoring Association. 

What types of systems can be monitored?

Technology is advancing every day. The types of devices that can be used to monitor life and property, as well as the method which they communicate with the monitoring center, are constantly evolving. With that said, the most common types of monitored systems are:

  • Intrusion Detection Systems, often also referred to as burglar alarms.

  • Fire Alarm Systems, including smoke and CO detection

  • Panic and Hold-Up Alarm Systems, which can be silent or audible

  • On-Demand Interactive Video, including visual alarm verification and guard tours

  • Active Shooter Detection Systems

  • Personal Emergency Response Systems (PERS)

  • Environmental thresholds, such as temperature and air quality

  • Elevators

  • Emergency Phones, sometimes referred to as “blue light phones”

  • Area of Refuge

  • Internet of Things (IoT) Devices

  • GPS Devices, such as for mobile personal safety or vehicle/asset tracking

Expert Consultative Services
Our goal is to fully understand yours, and then find you the best solutions possible.

Leverage our knowledge and experience
Chimera will serve as your trusted advisor to assess any current needs as well as offer insight for future consideration. Our area of expertise is commercial electronic security, as opposed to a more generalized electrical contractor whose competencies are spread across several different areas. Our team stays in tune with the security industry and understands the technology and products available to meet more specific needs.

Your partner through the consulting and design phases
We are very familiar with working in any advisory capacity, whether on behalf of the client or client representative, to help ensure the best decisions are being made using the most ideal technology for your needs. Our collaborative abilities and communication procedures ensure a smooth transition to the installation process, being conscious of deadlines all the while. 


Contact us today to schedule a complimentary consultation

Contact Us.

We have a large suite of services and strategic partners. Even if we don’t have the solution you are looking for, we invite you to take advantage of our strategic partners.

Give us a call at one of our New York locations.

Syracuse / Binghamton
6437 Collamer Rd
East Syracuse, NY 13057
(315) 849-2080

Watertown
29777 Gardnerville Rd
Evans Mills, NY 13637
(315) 459-3305

Potsdam
2859 Co Rd 49
Norwood, NY 13668
(315) 459-3305

Plattsburgh
373 NY-3
Plattsburgh, NY 12901
(518) 563-4084

Rochester
121 Park Avenue
Rochester, NY 14607
(585) 536-0943

 

INNOVATION STARTS HERE !