Known as Eagle Eye 911 Camera Sharing, it allows first responders and emergency callers to communicate rapidly and effectively with emergency officials, all while providing immediate visual context of the situation

PLATTSBURGH, N.Y. — Oct 25, 2024

In an innovative move that could reshape emergency response, Chimera Integrations in Plattsburgh recently introduced a revolutionary 911 camera-sharing technology, claiming it as the first of its kind.

The new system, known as Eagle Eye 911 Camera Sharing, allows first responders and emergency callers to communicate rapidly and effectively with emergency officials, all while providing immediate visual context of the situation.

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“We are the first community to ever have this,” stated Justin Stearns, Vice President of Chimera Integrations.

The Eagle Eye system is designed to activate during a 911 call placed within a 1,000-foot radius of any security camera enrolled in the program.

When such a call is made, nearby emergency call centers are granted immediate access to the video feed, giving EMS officials a critical, real-time view of the unfolding emergency.

“This technology lets us monitor video footage directly within the 911 center, secure the facility, and use mass notification systems to guide everyone in the building on what actions to take,” Stearns explained.

The Plattsburgh YMCA is already using the Eagle Eye system in coordination with Clinton County’s emergency call center. Although it hasn’t yet been deployed in a real emergency, the facility sees the technology as a valuable safeguard.

“This 911 feature is incredible for us and a very easy solution for us to add more safety for our families,” remarked Justin Ihne, CEO of the Plattsburgh YMCA.

According to Eric Day, Director of Clinton County’s Office of Emergency Services, the potential benefits extend well beyond video feeds.

“The security cameras may not show everything during an incident,” Day said, “but they can definitely assist our dispatch staff in mobilizing the right resources to the scene.”

Chimera Integrations said the system has been installed in other places around the community, but those locations haven't been disclosed for security reasons.